Security & Compliance

Biztreck Solutions takes security seriously. This page summarises the controls we operate across our company, infrastructure, and delivery process.

1. Organisational controls

• Background-checked, vetted senior team.
• NDA-first engagements; access on a need-to-know basis.
• Annual security awareness training.
• Documented information-security policies and incident response runbooks.

2. Infrastructure

• All production workloads run on tier-1 cloud providers (AWS, GCP, Azure).
• Encryption in transit (TLS 1.2+) and at rest (AES-256).
• Network segmentation, private subnets, and least-privilege IAM.
• Centralised logging, monitoring, and alerting.

3. Application security

• Secure SDLC with code review, dependency scanning, and SAST.
• Secrets stored in managed vaults — never in source control.
• OWASP Top-10 controls baked into every project template.
• Regular penetration tests on flagship deliverables.

4. Data handling

• Customer data is logically isolated and access-controlled.
• Backups are encrypted and tested for restoration.
• Retention and deletion follow the relevant DPA and applicable law.

5. Incident response

We maintain a documented incident response process. In the event of a confirmed breach affecting customer data, we notify the customer without undue delay (typically within 72 hours).

6. Compliance posture

We design our processes to align with ISO/IEC 27001 and SOC 2 control objectives, and support customers' obligations under GDPR, India's DPDP Act, and HIPAA where applicable.

7. Reporting a vulnerability

Found a security issue? Email connect@biztreck.world with the subject line "Security Disclosure". We acknowledge reports within 2 business days.